Compliant with Apple App Store Guideline 5.1.1(v) & India Digital Personal Data Protection Act, 2023.
📱 Method 1: Instant In-App Deletion
You do not need to contact support to delete your account. Follow these steps on any iOS or Android device:
Log in to your account on the VibeNMeet app.
Navigate to your Profile Tab.
Tap the Settings (Gear Icon ⚙️) in the top right.
Select Account and tap "Delete Account".
Choose Schedule Deletion (30-day cooling off) or Delete Immediately (permanent wipe via Cloud Function).
✉️ Method 2: Remote Email Request
If you have uninstalled the app or lost device access, email us from your registered email address:
Recipient:support@vibenmeet.social Subject:[DATA DELETION REQUEST] Processing Time: Request verified and initiated within 24–48 hours.
🔒 What Happens When You Delete
• Option A (30-Day Cooling-Off): Profile hidden immediately; can be canceled and restored within 30 days upon re-login.
• Option B (Delete Immediately): Permanent and irreversible erasure of profile, photos, active chats, and Firebase Auth record via Cloud Function with zero delay.
• 180-Day Statutory Preservation: Retains encrypted identity snapshot in /user_identity_snapshots solely pursuant to Rule 3(1)(h) of the IT Rules 2021.
Frequently Asked Questions
Quick answers to common questions about features, billing, and account management.
You can cancel your subscription at any time. On iOS, open your iPhone's Settings → Apple ID → Subscriptions → VibeNMeet → Cancel Subscription. On Android, open the Google Play Store → Profile → Payments & Subscriptions → Subscriptions. Your entitlements will remain active until the end of your current paid billing period.
To protect the integrity and safety of the Women Circle sanctuary, self-declared gender is selected once during onboarding and permanently locked to prevent circumvention. If you made an honest typographical error during initial registration, email support@vibenmeet.social with subject line "[GENDER CORRECTION REQUEST]" for manual administrative review.
Every New Happening submission is reviewed by our editorial team within 24 hours. Your first 2 approved posts are 100% free. Once published, your event is guaranteed to remain active, discoverable, and searchable in the local directory for exactly 72 consecutive hours (3 calendar days), after which it automatically expires.
No. VibeNMeet does not deploy any social credit scoring or personality profiling. The Trust Score Pass is a voluntary, lifetime verification credential that awards a green tick badge and expanded 50km discovery radius based on objective selfie liveness verification and mutual in-person connections to prevent synthetic bots and catfishing.
If your account is suspended or restricted, opening the VibeNMeet app will display the BanScreen showing the exact violation category. You can submit an appeal directly through the on-screen form, which is reviewed by our compliance directorate under principles of natural justice.
Still need assistance?
Our customer support and grievance redressal officers are available to resolve your queries promptly.
